Refund policy

Refund Policy

Last Updated: September 9, 2026

At Armnext, we stand behind our products and the experience we provide. We offer a 90-Day Satisfaction Guarantee on a customer’s first qualifying order, giving you ample time to try the product as directed and evaluate your experience.

90-Day Satisfaction Guarantee

Customers may request a return within 90 days after receiving their first qualifying order.

To qualify for the 90-Day Satisfaction Guarantee:

  • The return request must be submitted within 90 days of delivery.

  • The order must be your first qualifying order placed with Armnext.

  • Any additional unopened units/bottles from multi-pack bundles (e.g., 60-day or 90-day supplies) must be returned in their original condition.

  • Any promotional free gifts received with the purchase must also be returned to receive the full eligible refund amount.

Note: The 90-Day Satisfaction Guarantee is strictly limited to the first qualifying order. It does not apply to repeat orders, subscription renewals, duplicate purchases, or additional orders placed after the first purchase.

How to Start a Return

  1. To start a return, please contact our support team at support@armnext.com

  2. If your return is accepted, we will send you instructions on how and where to send your package, along with a return label if applicable.

  3. Items sent back to us without first requesting a return will not be accepted.

For any return questions, please reach out to us at support@armnext.com

Refund Processing Fee

A $7 refund processing fee will be deducted from all approved refunds to help cover return handling, restocking, and operational costs.

Fee Waiver Exceptions: The $7 processing fee will be waived if the return/refund is due to a confirmed Armnext service or fulfillment error, including:

  • Wrong item shipped;

  • Duplicate shipment caused by an order handling error;

  • Confirmed carrier, lost package, or fulfillment issues;

  • Items received defective or damaged upon delivery.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. Once reported, our team will evaluate the issue and make it right. If the issue is confirmed as a fulfillment, shipping, or quality error, any applicable processing fees will be waived.

Non-Returnable Items & Exceptions

Certain items cannot be returned, including:

  • Perishable or personal care goods;

  • Custom products or personalized items;

  • Hazardous materials, flammable liquids, or gases;

  • Gift cards.

Sale items, promotional giveaways, subscription renewals, and repeat purchases after the first qualifying order are not eligible under the 90-Day Satisfaction Guarantee unless approved by support or required by law.

Subscription Orders

Customers are responsible for managing or canceling their subscriptions prior to the scheduled renewal date. Subscription renewals are not covered under the 90-Day Satisfaction Guarantee unless the renewal was the result of a confirmed technical or customer service error.

You may manage your subscription through your account portal or contact us at support@armnext.com for assistance.

Refund Processing

We will notify you once we have received and inspected your returned item to confirm whether the refund was approved.

  • If approved, your refund will be automatically credited to your original payment method (minus the $7 processing fee, unless waived).

  • Approved refunds are typically processed within 10 business days. Please note that your bank or credit card company may require additional time to post the transaction.

  • If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at 1524313471m@gmail.com